Refund policy

Effective Date: July 2, 2026

Thank you for shopping with Yendy's Touch. We are committed to providing high-quality products and appreciate your support. Please review our Return & Refund Policy carefully before placing your order.

All Sales Are Final

All purchases made through Yendy's Touch are final sale. We do not offer refunds on any products purchased through our website.

 Exchanges

Exchanges are available only under the following conditions:

- The item is unused, unopened, and in its original condition and packaging.
- An exchange request is made within 30 days of the purchase date.
- Proof of purchase is provided.

Items that have been opened, used, damaged after delivery, or are not in their original condition are not eligible for exchange.

Yendy's Touch reserves the right to deny any exchange request that does not meet these requirements.

In-Store Pickup Orders

Customers who select In-Store Pickup at checkout are responsible for picking up their order within 6 months of the purchase date.

If an order is not picked up within 6 months:
- The order may be considered abandoned.
- The purchased item(s) may be returned to inventory and made available for sale.
- The order is not eligible for a refund after the 6-month pickup period.

Customers who anticipate needing additional time should contact us before the 6-month pickup deadline.

 Damaged or Incorrect Orders

If you receive an incorrect item or your order arrives damaged due to an error on our part, please contact us within 3 business days of delivery or pickup. Please include your order number and clear photos so we can review the issue and determine an appropriate resolution.

Order Cancellations

Once an order has been placed, it begins processing promptly. Because all sales are final, order cancellations are not guaranteed. Any approved cancellation requests are made solely at the discretion of Yendy's Touch.

Shipping

Yendy's Touch is not responsible for shipping delays caused by carriers or circumstances beyond our control. Customers are responsible for providing an accurate shipping address at checkout.

Contact Us

If you have any questions regarding this policy, please contact us before placing your order.